Refund policy

We have a 15 day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and all original packaging

To start a return, you can contact us at: Juliana@justdreamjewelry@gmail.com

If your return is accepted, we'll send you a return shipping label, as well as instructions.

Items sent back without first requesting a return will not be accepted.

Please contact us for any return questions at:

Juliana@justdreamjewelry@gmail.com

Damages or any issues

Please inspect your order upon receipt and contact us immediately if the item is damaged.

All items must be returned in the same condition that you received it, unworn and unused, with its original packaging, as well as a copy of your receipt and proof of purchase.

Exchanges

All items must be returned and credited before another item is shipped( unless you do a separate purchase at the same time as the item is shipped).

Refunds

We will notify you once we have received and inspected your return.

If approved, you'll be automatically refunded on your original payment method.