Shipping Policy
Thank you for shopping with Just Dream Jewelry! We are thrilled to handcraft your unique jewelry pieces and want to ensure your shopping experience is seamless. Please review our shipping policy below for all the important details.
1. Processing Time
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Each piece of jewelry is handmade with love and care. As a result, processing time typically takes 3–5 business days from the date of order to prepare your items for shipment.
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Please note that during busy periods (such as holidays or special sales), processing time may be extended slightly, but we will keep you informed of any delays.
2. Shipping Rates & Methods
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We offer the following shipping methods for both domestic and international orders:
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Standard Shipping (Domestic) – 5–7 business days
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Priority Shipping (Domestic) – 2–3 business days
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International Shipping – 7–14 business days (varies depending on destination)
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Shipping rates are calculated at checkout based on your location and the shipping method you choose.
3. Shipping Locations
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We currently ship to The USA and most of Europe.
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If you do not see your country listed at checkout, please contact us to discuss alternative shipping options.
4. Order Tracking
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Once your order has shipped, you will receive an email notification with tracking information so you can keep an eye on your package as it makes its way to you.
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Please allow 24–48 hours for tracking information to update after your package is shipped.
5. Packaging
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All jewelry will be packaged carefully to ensure it arrives in perfect condition. We use eco-friendly packaging whenever possible, including recyclable materials and reusable pouches or boxes.
6. Lost or Damaged Packages
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While we do everything possible to ensure your order arrives safely, once a package is in the hands of the carrier, we are no longer responsible for any damages or lost items.
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If your package is lost or damaged during shipping, please contact us immediately. We will work with the carrier to resolve the issue and ensure your satisfaction.
7. Customs & Duties (For International Orders)
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Please note that international orders may be subject to customs duties, taxes, or fees imposed by your country’s customs office. These charges are the responsibility of the customer.
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We recommend checking with your local customs office to learn more about any potential additional costs before placing an order.
8. Address Accuracy
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Please double-check that your shipping address is correct at checkout. We cannot be responsible for delays or misdeliveries due to incorrect address information. If you notice an error, please contact us as soon as possible before your order ships.
9. Expedited Shipping & Gift Orders
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If you need your jewelry by a specific date or have a gift in mind, please don’t hesitate to reach out to us! We offer expedited shipping options and can help with special requests to ensure your order arrives on time.
If you have any questions about our shipping policy or need assistance with your order, don’t hesitate to contact us at JulianaBrandner@verizon.net.
Thank you for supporting our handmade jewelry business. We appreciate your patience and look forward to getting your beautiful new pieces to you!
Let me know if you need adjustments to fit your brand tone or specific policies